The staff at the reception desk was very friendly, multilingual, and attentive, which was a definite plus, and I loved that my room was well-maintained with a normal double bed and bathtub.

A posh hotel for a 3 star hotel

Top-class and attentive staff of the hotel.

The rooms here are excellent, modern, and come equipped with convenient amenities like a dishwasher, refrigerator, and a personal safe.

It was a very good hotel with very friendly staff. Especially for the price we got , it was amazingly good hotel. Very good breakfast as well. If I get a similar price again, I will stay again at the hotel.

We booked a 3 bed room. The 3rd sofa cum bed was not too comfortable.

Location for main ski lifts, railway station and main street. Friendly staff especially hotel management. Size of hotel. Food. This is a great quality 3* hotel. I have visited two times - both times for skiing and will stay there again

Room did not have a good view. I suspect some do loook over Zermatt and the Matterhorn.

Comfortable room that is nicely kept with an awesome mountain view! 🏔️

Very friendly staff, great location and brilliant value for money! This hotel is alittle gem and I would stay here again.

Highly recommended. Good room decoration & furniture. Simple, fresh but not overtly fashion. Good acoustic insulation. Super clean all over the hotel. Friendly staff. Quiet location. Proper TV with 100 channels, if you like that. ... and frankly an excellent restaurant (La Barrique) downstairs with friendly-family like welcome. Especially the Game (from end of september). Definitely worth a try.

If I have to find something, -I'd say the wireless internet speed was so-so but not overly dramatic and may depend on your room location. -The breakfast room atmosphere slightly different than the rest of hotel.

Comfortable and well-kept double room with a big balcony, perfect for chilling out. Great spot close to the ski slopes. Tasty breakfast with plenty of choices that will fill you up for the day! 🌞

Excellent location - short walk to ski rental and to main lift.

Would be nice to have shampoo and real soap

Modern and neat units with a large balcony, 3 full baths, beautiful view. The breakfasts particularly for vegetarians.

Cold breakfast.

The hotel was perfectly clean and the location was perfect and exceptionally nice in the city center of Zermatt. The staff were constantly extremely helpful. The bathroom was large and included a bathtub, which I truly enjoyed.

great service, very warm welcome and service, excellent food at breakfast as well as in the restaurant.

mattress - sometimes a killer for your back if your room is in the older part of the hotel.

Good service, friendly and great location.

Noise from corridor in the morning, door not very well insulated...